Frequently Asked Questions
To book a tour, please contact us through any of our available contact channels. Our team will assist you in selecting the right tour and date, provide you with detailed information about the itinerary and pricing, and guide you through the booking process. Your booking is confirmed once the required booking conditions have been fulfilled.
The services included in the tour price depend on the specific tour. Detailed information regarding transportation, guide services, accommodation, meals, and other services is provided in the tour description or communicated to you by our team in advance.
Services not included in the tour price vary depending on the type of tour. Additional expenses may include personal expenses, optional activities, meals, entrance fees, or other services that are not specifically listed in the tour itinerary.
Payment terms depend on the specific tour and booking conditions. Our team will provide you with information regarding the required deposit, available payment methods, and the deadline for the final payment when you make your booking.
Tour cancellations and date changes are possible according to the terms and conditions of your booking. If you need to make a change, please contact us as early as possible so we can inform you about the applicable conditions and any potential additional fees.
Transfer services depend on the tour you choose. If a transfer is included in your package, we will provide you with all the necessary information in advance, including the meeting point, time, and contact details of the person responsible for the transfer.
Yes. We offer both group and private tours. If you wish, our team can help you plan a personalized trip based on your interests, budget, preferred destination, and travel dates.
The group size and guide information depend on the specific tour. Before booking, you can receive information about the expected group size, the guide’s experience, and the services included in the tour.
Required travel documents depend on your destination, nationality, and purpose of travel. In general, a valid passport is required, while some destinations may also require a visa, travel insurance, or additional documents. We recommend checking the current entry and visa requirements before travelling.
For additional information, you can contact us by phone, through the contact form on our website, or via social media. Our team will be happy to assist you with tour selection, booking, and any travel-related questions. Phone: +995 599 723 131 Address: 3 Konstantine Eristavi Street
Tour prices may vary depending on the destination, travel dates, number of participants, and services included in the tour. If there is any change in the price, we will inform you in advance before your booking is confirmed.
The type of transportation depends on the specific tour, route, and group size. Depending on the itinerary, transportation may include a comfortable minibus, bus, private vehicle, or another suitable means of transport. Details will be provided before the tour.
Yes. We can arrange personalized trips based on your preferences, interests, budget, and available travel time. Contact our team and we will help create an itinerary tailored to your needs.
Your safety is our priority. In the event of unfavorable weather or other unforeseen circumstances, the itinerary, route, or activities may need to be adjusted. In such cases, our team will arrange the safest and most suitable alternative available.
Travel insurance requirements depend on the destination and travel conditions. We recommend checking the relevant requirements before your trip and considering travel insurance to help protect you against unexpected situations during your journey.
Children can join tours where the itinerary and conditions are suitable for them. For information about age requirements or any special conditions for a particular tour, please contact us in advance.
Some tours may have age restrictions or specific physical requirements due to the nature of the itinerary and activities. This information is provided in the tour description, or you can contact our team for further details.
The items you need will depend on the destination, season, and tour itinerary. We generally recommend bringing comfortable clothing and footwear, personal hygiene items, necessary medication, identification documents, and weather-appropriate equipment.
Meal arrangements depend on the specific tour. If meals are included, this will be clearly stated in the tour description. If you have any special dietary requirements, please inform us in advance so we can accommodate your needs where possible.
Our team is available to assist you throughout your journey. If you experience any issue before or during the tour, please contact us using our official contact number (+995 599 723 131). We will do our best to assist you and resolve the issue as quickly as possible.
